Terms of service

Effective date: 17 September 2025

1) Overview

These Terms & Conditions (“Terms”) govern your use of the Zento website and the purchase of products from us. By accessing our site or placing an order, you agree to these Terms. If you do not agree, you should not use our website.

2) Eligibility & account

• You must be at least 18 years old or the age of majority in your jurisdiction to make purchases.
• You agree to provide accurate, current, and complete information when creating an account or making a purchase.
• You are responsible for maintaining the confidentiality of your account and password.

3) Orders & payments

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or pricing errors.
• Payment must be made at the time of purchase using accepted methods (e.g., credit/debit card, PayPal, Stripe, etc.).
• By submitting payment details, you confirm that you are authorized to use the chosen payment method.

4) Shipping & delivery

We ship internationally. Delivery times vary by location and shipping method. Any estimated delivery dates are provided as guidelines only and are not guaranteed. Risk of loss passes to you upon delivery of the product to the carrier.

5) Returns & refunds

Returns and refunds are governed by our Returns & Refunds Policy. Please review that policy carefully before making a purchase.

6) Pricing & taxes

• Prices are displayed in the currency selected or available on the site.
• We reserve the right to change prices at any time without notice.
• Taxes, customs duties, and other charges may apply depending on your location and are your responsibility.

7) Intellectual property

All content on our website—including text, graphics, logos, product images, and design—is the property of Zento or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or use our content without permission.

8) Prohibited activities

You agree not to:

• Use the site for unlawful purposes.
• Attempt to gain unauthorized access to our systems or data.
• Misuse the site by introducing viruses or harmful code.
• Resell products purchased from us without prior written consent.

9) Disclaimers & limitation of liability

• Products are provided “as is” and “as available.”
• We make no warranties, express or implied, regarding product fitness for a particular purpose, except where required by law.
• To the maximum extent permitted by law, Zento shall not be liable for indirect, incidental, or consequential damages arising from your use of the site or products.

10) Governing law

These Terms shall be governed by and construed in accordance with the laws of your country of residence where consumer protection laws apply. For all other cases, the governing law will be the laws of the jurisdiction where Zento is legally registered.

11) Changes to terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of the updated Terms.

12) Contact us

Company: Zento • Support: contact@zentoshop.com.br